Player Safety

Responsible Gambling — 6egame Player Safety & Wellbeing

Gaming should be a source of entertainment, not stress or financial harm. This page explains the tools, policies and support resources available to all 6egame players — because we take our responsibility seriously.

18+ Only — Adults Strictly

If gambling is causing you distress right now: Please stop playing immediately. Use the self-exclusion tool in your account settings, or contact our support team at [email protected] (plain text — not a clickable link). If you are experiencing a mental health crisis, contact the Umang helpline (Pakistan) at 0317-4288665 — this number is for reference only and is displayed as plain text.

Our Commitment

Gambling Is Entertainment. Nothing More.

At 6egame, responsible gambling is not a compliance checkbox — it is a core part of how the platform is designed and operated. Every player who registers on 6egame, whether they are in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar, deserves to play in a safe environment with access to clear information and effective tools to stay in control.

Gambling on cricket, PSL, ICC tournaments, football or any other sport — or playing live casino, slots or instant games — carries inherent financial risk. The house edge is a mathematical reality across all casino products. Sports betting outcomes are uncertain by definition. The responsible approach is to treat gambling as a form of entertainment with a defined, affordable budget — never as a way to make money, recover losses or manage financial hardship.

This page covers: the 18+ age requirement and how we enforce it; the self-exclusion tool; deposit, loss and session time limits; how to recognise problem gambling behaviour; and support resources available to players. All of these tools are available to every registered player at no cost.

Legal note for Pakistani players: Online gambling is subject to national and provincial law in Pakistan, including the Prevention of Gambling Act, 1977. 6egame does not hold a Pakistani gambling licence and does not claim to be approved by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial authority. Meeting the 18+ minimum age requirement does not, by itself, make gambling lawful in your location in Pakistan. You are solely responsible for ensuring compliance with applicable local laws before registering or depositing.

Responsible Gambling at a Glance
  • Strictly 18+ — no exceptions
  • Deposit limits: daily, weekly, monthly
  • Loss limits to cap how much you can lose
  • Session time reminders and cooling-off periods
  • Self-exclusion: temporary or permanent
  • Reality checks and in-session alerts
  • Support in English and Urdu
Gambling Is Not a Financial Strategy
  • Do not gamble with money you cannot afford to lose
  • Do not chase losses — losses are permanent
  • Do not borrow money to gamble
  • Do not gamble under emotional stress
  • Do not allow gambling to affect work or family
18+
Minimum Age Required
4
Limit Types Available
24/7
Support Access
0
Cost to Use Safety Tools

Age Policy

18+ Adults Only — No Exceptions

6egame is an adults-only platform. You must be at least 18 years of age — or the higher minimum age required by the operator's licence jurisdiction — to register, deposit or place any wager. This requirement is absolute. There are no exceptions and no workarounds.

We verify age at the time of registration and again during the KYC (Know Your Customer) process before withdrawals are processed. If we have reason to believe that a registered user is under the minimum age, we will immediately suspend the account, forfeit any balances and report the matter as required.

Parents and guardians: If you share devices with younger family members, we strongly recommend activating parental control software on any device used to access the internet. Free parental control tools are available for all major operating systems and mobile devices. Keeping account credentials private is your first line of defence.

Providing a false date of birth to register on 6egame is a serious breach of our Terms & Conditions. If a minor accesses the platform using false information, we ask any adult who becomes aware of this to contact us immediately at [email protected] (plain text only — not a clickable link). We will act swiftly.

18+

Adults Only Platform

You must be 18 years of age or older — or meet the higher minimum required by the operator's licence jurisdiction — to use 6egame. Meeting the minimum age does not make gambling lawful everywhere in Pakistan.

Age verification is conducted at the Platform's discretion. Accounts found to belong to minors will be closed immediately.

Safety Tools

Player Protection Tools on 6egame

All of the following tools are built into the platform and available to every registered player at no cost. They can be activated or adjusted through your account settings at any time.

Deposit Limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once the limit is reached, no further deposits will be accepted until the period resets. Deposit limits take effect immediately when set and can only be reduced — not increased — without a mandatory cooling-off period. This is by design: it is always easier to spend less than to stop spending.

Loss Limits

A loss limit caps the total amount you can lose in a defined period — daily, weekly or monthly — in PKR. Once the limit is hit, your account is automatically restricted from further play until the period concludes. This tool is particularly useful for players who find it difficult to stop when they are losing. All PKR figures are set by you according to your personal budget.

Session Time Limits & Reminders

Set a maximum session duration. When your time is up, you will receive an alert and, if you choose, be automatically logged out. Reality check reminders can be set to trigger at regular intervals — for example, every 30 or 60 minutes — displaying how long you have been playing and your net balance for the session. Staying aware of time spent is one of the simplest responsible gambling habits.

Cooling-Off Period

A cooling-off period temporarily suspends your account for a period of your choosing — 24 hours, 48 hours, one week or one month. During a cooling-off period you cannot log in, deposit or place wagers. Your account data and balance are preserved. Cooling-off is less permanent than self-exclusion and is a good option if you feel you need a short break from play.

Self-Exclusion

Self-exclusion is a more serious step for players who believe their gambling has become a problem. You can exclude yourself for a defined period (3 months, 6 months, 1 year) or permanently. During self-exclusion, your account is suspended, you will not receive promotional communications and re-registration is blocked. Permanent self-exclusion cannot be reversed. Contact support at [email protected] to initiate self-exclusion if you cannot access account settings.

24/7 Player Support

Our support team is available around the clock in both English and Urdu. If you have concerns about your own gambling or the gambling of someone you care about, you can reach us at any time. Support requests related to responsible gambling are prioritised. We will never question your decision to use any safety tool or to close your account.

Limit Types

Overview of Available Limits

The table below summarises the limit types available on 6egame, their period options and key operating rules. All amounts are in PKR and are set by you. There is no minimum or maximum enforced by the platform — limits are only effective when you use them.

Limit Type Period Options Key Rule
Deposit Limit Daily / Weekly / Monthly Reductions take effect immediately. Increases require a cooling-off period.
Loss Limit Daily / Weekly / Monthly Play auto-stops when the PKR limit is reached. Reset at period end.
Session Time Limit Per-session (custom) Alert at limit. Optional auto-logout. Can be combined with reality checks.
Reality Check Every 30 / 60 / 90 min In-session pop-up showing time played and net PKR result for session.
Cooling-Off 24 hrs / 48 hrs / 1 wk / 1 mo Account suspended for period. Balance preserved. Cannot be shortened.
Self-Exclusion 3 mo / 6 mo / 1 yr / Permanent Account fully suspended. No promotional contact. Permanent is irreversible.

Self-Assessment

Do You Recognise These Signs?

Problem gambling can develop gradually. If several of the following statements apply to you, it may be time to use a safety tool or speak to a support resource.

1

You spend more time or money gambling than you planned to at the start of a session.

2

You find yourself returning to gamble in order to recover money you have already lost — "chasing losses".

3

You have borrowed money, or considered doing so, specifically to fund gambling activity.

4

You feel restless, irritable or anxious when not gambling, or when you try to reduce how much you gamble.

5

Family members, friends or colleagues have expressed concern about how much time or money you spend gambling.

6

You have concealed your gambling activity from people close to you.

7

Gambling has negatively affected your work, studies, finances or important relationships.

Answering "yes" to two or more of the above is a meaningful signal. Please consider using one of the tools described on this page, or reaching out to a support resource.

Support Resources

Where to Get Help

These resources are listed for informational purposes only. All contact details are displayed as plain text — they are not clickable links. 6egame does not have a formal partnership with any of the organisations listed below.

Pakistan
Umang Mental Health Helpline

A Pakistan-based mental health helpline that provides counselling and psychological support. Contact number: 0317-4288665 (plain text reference only — not a clickable link). Operating hours may vary; please verify before calling.

Pakistan
Rozan Counselling

Rozan is a Pakistani non-governmental organisation offering counselling, mental health support and psychosocial services. Based in Islamabad with services available in multiple cities. Contact details should be verified via official channels. Reference only — no affiliation with 6egame.

Platform
6egame Player Support

Our support team handles responsible gambling requests with full priority. To activate self-exclusion, set limits or close your account, write to [email protected] (plain text only). Support is available in English and Urdu, 24 hours a day, 7 days a week.

General
Gamblers Anonymous

Gamblers Anonymous is an international fellowship for people with gambling problems. It operates on a peer-support model with chapters in many countries. Check whether a chapter or online meeting is accessible in your area. Reference only — independently verify availability before contacting.

Resource disclaimer: The support resources listed above are provided for informational purposes only. 6egame does not endorse, partner with or have any commercial relationship with any third-party organisation listed. Contact details are provided as plain text only and should be independently verified. Availability and services may change without notice. If you are in immediate distress, please contact emergency services in your area.

Common Questions

Responsible Gambling Questions Answered

Log in to your 6egame account and navigate to Account Settings, then the Responsible Gambling section. From there you can set daily, weekly or monthly deposit limits in PKR. Reductions take effect immediately. If you want to increase a limit, a mandatory waiting period applies before the change becomes active — this is intentional and designed to prevent impulsive decisions.

A cooling-off period is a shorter, temporary suspension — 24 hours to one month — designed for players who want a break. Your account is suspended but not closed, and you can resume playing once the period ends. Self-exclusion is a more serious tool for players who believe gambling has become a problem. It suspends your account for a minimum of three months up to permanently, blocks re-registration attempts, and removes you from all promotional communications. Permanent self-exclusion cannot be undone under any circumstances.

Yes. If you have a balance in your account at the time you initiate self-exclusion, you may request a withdrawal of eligible funds by contacting support. Withdrawals are subject to the standard KYC verification process. The self-exclusion prevents further deposits and play but does not forfeit your existing balance. Processing times will apply as per the standard withdrawal terms outlined in the Terms & Conditions.

You can contact our support team at [email protected] (plain text — not a clickable link) with your concerns. Due to privacy obligations, we cannot share account-specific information with third parties. However, we take all third-party welfare concerns seriously and will conduct an internal review. If you believe someone is in immediate danger as a result of gambling-related distress, please contact emergency services or a mental health helpline as a first priority.

No. Using deposit limits, loss limits, cooling-off periods or self-exclusion will not result in any penalty, reduced bonus eligibility or negative treatment of your account. These tools exist to help you — their use is always encouraged and will never be held against you. Note that if a deposit limit prevents you from meeting a bonus's minimum deposit requirement, the bonus simply cannot be claimed during that period, but this is a natural consequence of the limit rather than a penalty.

6egame does not provide legal advice and does not make claims about the legality of online gambling in Pakistan or in any specific Pakistani city or province. Online gambling is subject to national legislation including the Prevention of Gambling Act, 1977, as well as provincial regulations. 6egame does not hold a Pakistani gambling licence and is not approved by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial body. Users are solely responsible for determining whether their use of the platform is lawful in their jurisdiction. Meeting the 18+ age requirement does not in itself make gambling legal in Pakistan.

Play Responsibly

Ready to Explore 6egame the Right Way?

Review our full Terms & Conditions, check our FAQ for detailed answers, or visit the homepage to browse our gaming and sports betting coverage. Always set your limits before you start playing.

18+ only. Local laws may restrict gambling. Never gamble with money you cannot afford to lose. Always play within your means.